F.A.Q.s

Q) Where do you ship to?

A) We currently ship directly to customers in the European Union and the EEA. For the UK, Australia and New Zealand visit www.trigjig.co.uk For USA and Canada visit www.trigjig.us

Q) Why doesn’t my TrigJig Digital Tool come with a battery, what battery do I need and where can I get one?

A) Due to ever increasing aviation restrictions we are unable to supply the TrigJig with the lithium button cell battery (CR2450) to some areas. However, these batteries are very cheap, they last around 2 years and are available from most big hardware stores and online.

Q) How do I return my purchase?

A) To give you confidence in your purchase we now operate FREE returns offer if your purchase was delivered using the standard delivery service. You can take advantage of this FREE returns offer provided the following conditions are met:

1: The item is unused, in the original packaging and in ‘as new’ condition.

2: The request for return under the FREE returns offer is made within 5 days of receiving the item.

Upon request of a return we will issue you with a free returns label and instructions. Your refund will be applied following inspection. Please note a 15% restocking fee* will be deducted from the total order value to cover the costs of handling the order. Any original shipping costs are non-refundable.

*No restocking fee will be charged for faulty, unused items.

To initiate a return please email info@trigjig.com, remember to include your order number.

 

Get in touch

Didn't find the answer you are looking for? Contact our support team.

info@trigjig.com